Trust

Vision Statement:
Trust is the foundation of healthy relationships and it must be earned.

First Pass – Write down the first thought that comes to mind.

Thought Question

What can you do to be more trustworthy and to trust others more?

The best way to learn if you can trust somebody is to trust them ~ Ernest Hemingway

Review

Strong relationships are built on trust. Ernest Hemingway said, “The best way to find out if you can trust somebody is to trust them.” Trust is the foundation of healthy relationships and it must be earned.

Innovation creates an environment where people accept themselves and others as a natural—and even necessary—part of the growth process. This attitude supports an environment where people work without fear and look forward to discovery. Start by trusting yourself, then extend trust freely to others to create reliance within the team, department, and company, and with customers and anyone else involved. Be quick to forgive others, to enable them to rebuild trust. Provide people with the opportunity to solve problems, for their own personal growth as well as the success of the company and trust that the actions and decisions of those around us are the results of in-depth thought and a consideration of possible consequences.

We believe that most of the challenges that keep us from being our best at work can be solved on 3×5 cards. It is tough to scientifically engineer or over-architect a 3×5 card.

Muster up true courage and write the worst thing that can happen.

Turn the card over and write a few positive outcomes. Then tear the card up and get working on what you can do today.

Fear is one of the greatest sources of stress. It immobilizes us. One of the primary goals of this program is to help you overcome fear and move forward.

The inventive part of our mind is difficult to nurture, and we have the best access to it when we are relaxed.

A person who feels supported and appreciated is more willing to devote their full energy, creativity, and passion to the company and its goals, and will naturally innovate in every area within their influence. People who are afraid of something or someone in the organization will naturally close up to protect themselves, and can no longer perform at their full capacity.

What you give to the world ultimately returns to you, like a boomerang.

Keep life light, simple, and joyful. We sometimes think that we can rid ourselves of fear, stress, and insecurity by giving them to someone else.

Why not just write our worries on the card and be done with it?

Rebuilding Trust

Reestablishing trust is easier than you think. The key that opens the door is simply forgiveness and, like most things in life, the more we practice it, the better we get at it.

Every human being is fallible. We all make mistakes along the journey.

Self-Paced Learning Exercise

Listed below are seven steps to help you establish trust by attacking the problem, not the individual.

If you need something physical to draw attention away from emotion, write the problem on a 3×5 card and place it on the table so you can keep the issue the issue. Now it won’t be seen as a personal attack; instead, you’re both looking at the same issue on the table as you sit on the same side. When you make an uncomfortable judgment, instead of burying it, see it as an opportunity to develop, learn, and grow. Accept accountability for it, ask for understanding and forgiveness if necessary, and keep moving forward.

This activity is used to help you understand how trust is a key factor in finding success in different aspects of business, life, and relation- ships. Once you identify the relationships that are ubiquitous in your daily activities, analyze whom you trust and whom you do not. Then work on building trusting relationships in order to find success in life.

  1. Create a list of critical decisions that are affecting your department, project, or stewardship.
  2. Write every decision on a 3 × 5 card, and organize them into a single line from top priority down.
  3. Choose the top five cards. On the back of each, write the names of five employees who will be most affected by the decision.
  4. Consider your relationship with each of these people. Circle the names of the people you would absolutely trust to make the decision.

Fundamentally, trust is created in a relationship that is built on equal reciprocity. Achieving a reciprocally giving relationship implies that it is held together by strong emotional bonds of respect and friendship. Building these bonds is often a simple and organic process.

There is no better way to build trust between individuals than for them to spend time together. Some simple activities that engender trusting relationships include eating together often, sharing the same social activities, and working in close proximity. The intrinsic value of sitting around a table and eating dinner together as a family cannot be understated. It creates a positive venue for sharing, communicating, and supporting one another. This principle extends to the workplace. The same intrinsic value of sharing a meal together often creates a positive venue to defuse conflict.

You are learning how to rise above judgment that would have incapacitated you in the past. You are also learning what you are ready to be free from within yourself and—perhaps most important—when you discover the gold within, how to not let your ego run wild with it. We are human, and most humans are born with a self-centered instinct. What we don’t realize is how it sometimes incapacitates us.

When we accept all our achievements on behalf of our ego, no one ever sees the magnificent fireworks show. All they see is how ego shows up in the game of work.

Second Pass – Write down the first thought that comes to mind.

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Getting the Most Out of This program

The theme of this training program was inspired by a quote from Nelson Mandela. Keep it in mind as you make your way through the exercises.

“There is nothing like returning to a place that remains unchanged to find the ways in which you yourself have altered.”

Learn to appreciate and respect the life that is uniquely yours and continue to develop and grow each day by remaining open to new possibilities.

The 7 Pathways Pre-Assessment and Post Reviews Exercises

We have included a pre- and post-assessment for each respective pathway:

  1. Read the corresponding chapter in The 7 Non-Negotiables of Winning.
  2. Write down the first thought that comes to mind when you read the vision statement for each pathway found on the website.
  3. Complete the exercises included for each of the 7NNs.
  4. Return here and once again write out the first thought that comes to mind.
  5. Discover how far you have come and chart another course for future growth and development.
  6. With the newfound knowledge, complete the thought question.

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